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Wednesday, April 20, 2011

New tool: CrmDiagTool 2011

UPDATE: A new version is available on CodePlex

Hello CRM community!
Two months ago, Philippe Brissaud from Microsoft Canada asked me to help him migrate the well known CrmDiagTool 4 to Microsoft Dynamics CRM 2011. I guess you know what I answered him: of course I help!
Today, Philippe and I are proud to release this new version of CrmDiagTool.
We focused on Server diagnostics and removed features related to reporting services and email router.
The features are the following:
  • Enable/Disable tracing
  • Zip content of Trace directory
  • Open Trace directory
  • Generate diagnostic file in text or html format with components selection
  • Enable/Disable DevErrors
Some screenshots:
Regarding source code: As the previous version had not its source code released, this version does not too.
Download link:


Moti said...

I simply don't get it. Why aren't you releasing the source code? why don't you accept community contributions?

Tanguy said...

Because I'm not the original owner of the source code and I have been asked not to share it with the community.
Sorry about that, but I can't do what I want here

Moti said...

Appologies, Tanguy, but i can't accept your answer.
You are a leading developer, in a not-so-mature community. Obviously Microsoft is not leading the way or helping in anyway with growing our community as they do with the "regular" Dot.Net (and especially web) developers, but this does not mean we have to comply with that attitude.
It is allowed to say no and IMHO, if Microsoft insists that you release a tool that is harmful to the community, it is your duty - as a leading developer - to say no.

crmbusiness said...

beautiful. The odd thing is CRM4 tool works with CRM 2011

excellent work chaps this is is one of the tools I use all the time if I need to quickly turn on debugging.

i don't really understand why you need the source code for this, all you need to do is use it.

excellent work again

Moti said...

crmbusiness, what is the reason you need to turn on debugging quickly?

Anonymous said...

Can you check with the original developer , to release the source code... As a community we can improve it way better than what we currently have.

Anonymous said...

The tool is crashing on one of my server while generating the report, i think it is related with the IIS settings collection

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ArgumentException: An item with the same key has already been added.
at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
at CrmDiagTool2011.FileInformationManager.WriteIisBindings()
at CrmDiagTool2011.MainForm.worker_DoWork(Object sender, DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

Anonymous said...

Thank you very much for this great upgrade. I would like to suggest for you to have the "Troubleshooting file for support" for SRSS Data Connector and Email router as well. As it was for CRM 4.0.

Tanguy said...

Regarding the IIS binding error, do you have multiple sites with the same name?

benlec said...

Bien joué :-)

Eusebio Gimenez said...

I am getting this error on crm data information :
>> s2803_MSCRM
Error: System.ArgumentException: An item with the same key has already been added.
at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
at CrmDiagTool2011.Helpers.OLEDBHelper.GetOrganizationUsersDictionnary(String databaseName)
at CrmDiagTool2011.FileInformationManager.WriteSDKAllUsersInfo()

Where is this error located ?

Thank you in advance

Tanguy said...

This problem should be corrected now.

Please download the latest version.

Dieter said...

Can you verify that the tool is available for download. It seems the download link is no loger available.

Tanguy said...

Can you try this link:!240

As Microsoft updated skydrive with HTML5, maybe, it broke the original link

Hooman said...

Thank you, a very useful tool

Josh Vega said...

The link is again broken.

I can't find a mirror for this tool anywhere, does anyone have a new link?

Gonzalo CRM said...

Awesome, merci!

Anonymous said...

There is an updated version of the CRM Diag tool for 2011 here.

neeraj gupta said...


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Unknown said...

buenos dias,

para que la herramienta de diagnostico pueda funcionar debe ser ejectuada en el servidor?


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Jhon peter said...

Hi every body,

I would like to know how to analyze troobleshoot file from Diagnostics Tool for Microsoft Dynamics CRM 2011

Thanks you for any help.

Tanguy said...

What do you want to understand on this file? You "just" have to read it to follow what the platform does...

Sachin said...

Very useful information. Thank you for sharing it. Thanks 99th

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